Privacy Policy
Last updated: August 1, 2025
These Terms and Conditions were originally drafted in Dutch. In case of any discrepancies between this translation and the Dutch version, the Dutch version shall prevail.
This Privacy Policy is written in English. In case of discrepancies between this version and a translation, the English version prevails.
1. Introduction
At Toetsenbordheld (Love For Languages), we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website.
Important: We do NOT use your data for marketing or commercial purposes.
2. Information We Collect
2.1 Information you provide:
- Account data: name, email address, username
- Profile information: languages you are interested in (optional)
- Learning progress: completed lessons, scores, statistics
2.2 Automatically collected information:
- Usage data: how you use the Website, which features you use
- Device information: device type, operating system, browser type
- Log data: access times, session duration
- IP address: for security purposes and regional settings
2.3 Google reCAPTCHA:
We use Google reCAPTCHA to protect our forms against spam and abuse. When using forms on our website, Google may collect certain information, including your IP address. The use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
3. How We Use Your Information
We use your information EXCLUSIVELY for:
3.1 Service provision:
- Creating and managing your account
- Tracking your learning progress
- Providing Website functionality
3.2 Personalization:
If you have voluntarily provided language preferences, we use this information to:
- Recommend relevant content
- Prioritize new content development
- Improve your learning experience
3.3 Communication:
- Important service updates
- Technical notifications
- Responses to your questions
3.4 Security:
- Spam prevention via reCAPTCHA
- Detection of fraudulent activities
- Protection of our Website and users
4. What We DO NOT Do
We will NEVER:
- Sell your personal data to third parties
- Use your data for marketing purposes
- Use your data for commercial purposes outside of service provision
- Share your data with advertisers
5. Your Rights
Under the GDPR, you have the right to:
- Request access to your personal data
- Request correction of incorrect data
- Request deletion of your data
- Object to data processing
- Request data portability
- File a complaint with the Data Protection Authority
6. Data Retention
- Active accounts: We retain your data as long as your account is active
- Inactive accounts: After 2 years of inactivity, we may delete your account
- After deletion: We delete your personal data, except where legally required
7. Cookies
We only use essential cookies necessary for:
- Remembering your login session
- Storing your language preferences
- Basic Website functionality
We do NOT use tracking cookies or advertising cookies.
8. External Services
We use the following external services:
- Google reCAPTCHA: For spam prevention (subject to Google's privacy policy)
- Hosting provider: For hosting our Website
9. Children
For users under 16 years old:
- Parental consent is required
- We collect minimal data
- Extra privacy protection is applied
10. Changes to This Privacy Policy
For significant changes:
- We will send a notification via the Website
- We will ask for new consent if necessary
- We will give you the option to delete your account
11. Contact
For questions about your privacy or to exercise your rights:
12. Supervisory Authority
You have the right to file a complaint with: